Testimonials

DHV

"Madeleine delivered great results for us: good quality on time and within budget. She knows how to motivate a team to deliver results in a friendly but firm manner. Through good communication, Madeleine keeps you informed thereby eliminating unwanted surprises. We have already employed her again on a new and challenging project. I gladly recommmend her as project manager of IT related projects.” (Vic Prins, Managing Director DHV BV, March 2010)

Ciphony

'Madeleine is a superb project/process manager. Highly articulate and highly expert, she carefully listens to customers needs while firmly shaping the resulting deliverable by leveraging her own wealth of experience. We will go out of our way to look for opportunities to hire Madeleine again.” (Chris Morley, PS Program Director, Genesys, 2009)

BT Infonet

"Madeleine is one of the few people I know who really can deliver effectively in rapidly changing organizational environments. She contributes in all phases of change management, from concept creation through to detailed design, implementation and finally the embedding of change in an organization. Madeleine is very much aware of the people side of doing business. She quite easily obtains the trust required to become the lead in complex change trajectories. Madeleine is energetic, systematic and goal-oriented. She is a fabulous person to work with." (Arnold Bos, General Manager Hosted Contact Centre Services, 2005-2007)

IronMountain

"Madeleine helped assist our team navigate a complex, sensitive project involving restructuring and redefining roles. Via combining a unique blend of strong project management and facilitation skills, in addition to sound business acumen - she provided strong value to our business and helped deliver strong results. Madeleine is a very pragmatic, personable facilitator of meaningful change." (Tom Campbell, Senior Vice President UK/Ireland, 2007)

IronMountain

"Efficient, warm, good humoured – Madeleine injected pace and purpose into a delicate change project for us over the summer of 2007. I have not seen a more skilled facilitator of group discussions, nor a more accurate recorder of the agreements, actions and outcomes. Highly recommended for change and project leadership!" (Tony Byers, UK Sales Director, 2007)

ClientLogic

"Working with Madeleine is challenging, rewarding and fun. Challenging because she's a 100% professional, not only in the work she delivers...but also in the work she expects from the company she works for/with; no result without the required professional input from both sides describes her way of working. Best result from working with Madeleine is when engaging in a longer term relationship; she's very instrumental in the set-up but, equally important, helps companies to execute as designed. Rewarding because she's very result oriented and requires very little steering to fully understand the requirements and deliver above expectations. Fun as, through her experience and people orientation, she knows how to balance push and pull, always demonstrates great understanding of priorities and handles organizations, actvities and people with flair and the right sense of humor so that all involved achieve their goals...with a smile on their face". (René van Eijkelenburg, Chief Client Management Officer, 2001-2004)

AT&T-Unisource

"Madeleine is enthousiastic, a strong and self confident woman, with a natural way of dealing with complex issues not just focussing on technology and processes but also dealing with the people factor. This makes her an effective process and change manager" (Chris van Iersel, managed Madeleine, 1999)

And if you wish to know what I have to say about myself, read more....

 

Kenai Peninsula, Alaska (2004)

© 2009 Madeleine Boerma

No problem can be solved from the same level of consciousness that created it (Albert Einstein)